-My toshiba laptop got messed up and overheated one day and it froze, so i shut it off without going thru start and stuff. I want to completely just restart everything. I don't really care if anything gets deleted. I've backed up everything important. But it won't let me delete my files. How do i just completely wipe it? Like go back to the factory settings or something? Where it keeps that kinda thing...
Model No. PSAG8U-02E018
Another thing, I can't find the CD and help book that comes with it...
HELP!If you don't have the CDs you might have a little bit of a problem. If I were you, I'd call Toshiba and tell them you need replacement CDs. But, in case you find the CDs..
Look for a CD labeled "Operating System" or "Windows". Insert that into the CD-ROM drive and restart the computer. Depending on your boot order it will say something like 'Press any key to boot from CD...'.
(If it doesn't say that and just starts booting into Windows, you will need to go into the BIOS setup and change the boot order. In that case, look for something that says Setup when the computer first starts. Usually there will be an F-key you need to press to enter the BIOS setup. Example: F2 - Setup. Once in the setup, there will be an option to change the boot order. Move CD-ROM to the top of the list and save the settings. Then restart the computer and look for the 'Press any key to boot from CD....'.)
Assuming you pressed a key, it should take you into Windows setup. There should be an option to install Windows (not repair). I'm guessing you just have one huge partition which is C:\. You'll want to look for a format option and choose to format the partition. After that finishes, choose to install Windows to that same partition. If you follow the on-screen instructions you should be pretty much home free from there.
But keep in mind you'll also need the CDs to install any additional software that might have come preloaded (ie, Microsoft Office). Let me know how it works out!
Many Toshiba laptops come with the factory software recovery image stored in a special (hidden) area on the hard disk. From this special hidden image, you can restore your computer to its factory-fresh software condition by following these steps:
To restore the original factory software image on your computer follow these steps:
1. Make sure the computer is turned off ("Shut-down" from the Windows Start menu)
2. Remove any peripherals such an external mouse, keyboard, monitor, USB flash drive etc.
3. Make sure the AC Adapter is plugged in and working.
4. Press and hold down the 0 (zero) key on the keyboard while powering on the computer. Release it when the recovery warning screen appears.
5. If the recovery process offers a choice of Operating Systems, select the appropriate one for you.
6. A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten.
7. Click Yes to continue.
8. When the Toshiba Recovery Wizard opens select "Recovery of Factory Software" or the appropriate option for your needs.
9. Continue to follow the directions restarting as necessary.
Please note that the process may vary slightly from machine to machine, that you may be asked to insert disks (multi-disk packages) and that the process may take one to two hours to complete. The recovery process will require you to restart your computer several times.
As you use the recovery process you will have several options. One of these may be to create a custom size partition. Follow the directions on screen for this and other options as prompted. When in doubt, it's usually best to accept the default, or pre-selected option.
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